Tips for tenants

When you rent accommodation from us, regular maintenance is included. If you want to put a more personal touch to your home, there are certain things to bear in mind:

+ You are allowed to repaint a wall, but contact the area manager first. If the quality of the work is poor or if the colour is considered extreme, you may have to pay for it to be repainted when you move out.
– You are not allowed to lay new flooring or paint doors, kitchen cupboards or wardrobe doors.

+ You may put up shelves and pictures, but think carefully before starting to drill holes or knock in nails. An unreasonable number of holes or ugly holes in the walls must be filled in before moving out. See our instruction video here.
– You are not permitted to make holes in or nail into tiles, grouting or wall panelling. The same goes for flooring, doors, cupboards and other woodwork. 

+ You're welcome to change the curtain fittings if you wish, but save the original fittings so you can reinstall them when you move out.

+ It's OK to install a peephole and extra lock, but you are responsible for maintaining the lock and you must leave the keys when you move out. 

+ Any dishwasher must be installed by a qualified fitter. Contact the area manager before ordering the appliance.

+ If you hire furnished accommodation and want to replace the furniture provided, you must arrange for its storage and also ensure that it is put back in place when you move out. Naturally, we'll replace broken or worn-out furniture as required.

Smart cleaning tips

If you've never lived away from home before, looking after your own place may be new to you. We've therefore put together a few information sheets to help you with keeping everything clean. We also suggest you watch our cleaning video.

Hob, oven and extractor fan 
Fridge and freezer 
Sink and floor drains  

Watch our video for some cleaning tips!

Cold in apartment?

When it gets cold outside, especially when it drops in temperature fast, it may take time before the heating system adapts. A cold radiator does not have to mean that there is something wrong, it is the temperature in the room that is important. Here you will find some tips and advice if you think it’s cold in your apartment;
• Are there furniture, such as a couch or bed, close to the element that can prevent the heat from the element from spreading? If so, move the furniture so that they stand a few decimeters away from the radiator.
• Do thick curtains cover the thermostat? This may trap the heat and cause the thermostat to feel higher temperature than the room has and the element may therefore strike.
• Are the window ventilators closed? Open them! The air quality will be better. If you close the window ventilators, the air will enter the home anyway; through mailboxes, windows and doors. It can also lead to other things entering the room, like cooking fumes and cigarette smoke, etc.
• Finally, turn the thermostat knob back and forth ten times. Why? Well, because the valve may be stuck in a closed position during the summer. Then set it in the fully open position.

Cold radiator?

Keep in mind that all elements don’t need to be hot. Sometimes, for example, one of two elements is running to achieve a temperature of 20 degrees. The same applies if the element is just lukewarm. It may be enough for the temperature to reach 20 degrees. Therefore, it is always important that you check what temperature you have in the middle of the room. If you need you can pick up a thermometer at our offices in Ryd or Vallastaden.

Uneven heat on the radiators

It's not always the whole element is hot. Is it warmer at the top? No worry, then everything is in order. On the other hand, is it only hot at the bottom and/or if it sounds like the water flows inside, the element may need to aerate. We will help you with this!

If you have tested all of the above and you still feel that it is cold inside, we want you to measure your indoor temperature. Place the thermometer one meter above the floor in the middle of the room. Your indoor temperature must be at least 20 degrees. If the temperature is lower please feel free to contact us.

Pets or pests?

There are some animals we invite into our homes, but others turn up as uninvited guests. Pests come in various shapes and sizes, but the most common in Swedish homes are the flour beetle and the carpet beetle. Mild winters and increased travel have unfortunately been good news for rats and bedbugs. One way of keeping pests and vermin away is to thoroughly clean kitchen cupboards, drawers and behind the cooker. Other tips include washing your clothes after travelling abroad and checking through directly imported food you've bought.

If you discover pests in your apartment, you must inform us immediately. Please don't hesitate – as a tenant you're entitled to free pest eradication measures, and the quicker you report a problem the better. Call Service & Repairs on 013-10 02 84 or send a message via My Pages.

Find out more about pests here:
Bedbugs 
Rats/Mice 
Silverfish 
Cockroaches 

How to ensure the best indoor climate