Tips for tenants

When you rent accommodation from us, regular maintenance is included. If you want to put a more personal touch to your home, there are certain things to bear in mind:

+ You are allowed to repaint a wall, but contact the area manager first. If the quality of the work is poor or if the colour is considered extreme, you may have to pay for it to be repainted when you move out.
– You are not allowed to lay new flooring or paint doors, kitchen cupboards or wardrobe doors.

+ You may put up shelves and pictures, but think carefully before starting to drill holes or knock in nails. An unreasonable number of holes or ugly holes in the walls must be filled in before moving out. Watch our instruction video here.
– You are not permitted to make holes in, or nail, into tiles, grouting or wall panelling. The same goes for flooring, doors, cupboards and other woodwork. 

+ You're welcome to change the curtain fittings if you wish, but save the original fittings so you can reinstall them when you move out.

+ It's OK to install a peephole and extra lock, but you are responsible for maintaining the lock and you must leave the keys when you move out. 

+ Any dishwasher must be installed by a qualified fitter. You have to contact your Area manager before ordering the appliance.

+ If you hire furnished accommodation and want to replace the furniture provided, you must arrange for its storage and also ensure that it is put back in place when you move out. Naturally, we'll replace broken or worn-out furniture as required.

Smart cleaning tips

If you've never lived away from home before, looking after your own place may be new to you. We've therefore put together a few information sheets to help you with keeping everything clean. We also suggest you watch our cleaning video.

Fridge and freezer 

Sink and floor drains

Watch our video for some cleaning tips!


Warm apartment?

Here are some suggestions on what you can do to lower the temperature a little.
• Use blinds or dark curtains.
• Ventilate the apartment at night when the temperature is lower.
• If you have built-in ventilation, make sure it is open.
• Keep in mind that computers and electrical appliances generate heat.
• Use a fan or AC to lower the temperature.


Cold apartment?

The temperature should be 20 degrees during the days and 18 degrees during the nights. If you do not have a thermometer to measure the temperature in the room, you are welcome to our office to get one. 

When it gets cold outside, especially when it drops in temperature fast, it may take time before the heating system adapts. A cold radiator does not have to mean that there is something wrong, it is the temperature in the room that is important. Here you will find some tips and advice if you think it’s cold in your apartment;
• Are there furniture, such as a couch or bed, close to the radiator that can prevent the heat from the element from spreading? If so, move the furniture so that they stand a few decimeters away from the radiator.
• Do thick curtains cover the thermostat? This may trap the heat and cause the thermostat to feel higher temperature than the room has and the radiator may therefore strike.
• Are the window ventilators closed? Open them! The air quality will be better. If you close the window ventilators, the air will enter the home anyway; through mailboxes, windows and doors. It can also lead to other things entering the room, like cooking fumes and cigarette smoke, etc.
• Finally, turn the thermostat knob back and forth at least ten times. Why? Well, because the valve may be stuck in a closed position during the summer and turning it arouns might set it in the fully open position.

Cold radiator?

Keep in mind that all radiators do not need to be hot. Sometimes, for example, one of two radiators is running to achieve a temperature of 20 degrees celcius. The same applies if the radiator is just lukewarm. It may be enough for the temperature to reach 20 degrees celcius. Therefore, it is always important that you check what temperature you have in the middle of the room. If you need to measure your indoor temperature, you can pick up a thermometer at our office in Vallastaden.

Uneven heat on the radiators

It's not always the whole radiator is hot. Is it warmer at the top? No worry, then everything is in order. On the other hand, is it only hot at the bottom and/or if it sounds like the water flows inside, the radiator may need to aerate. We will help you with this!

If you have tested all of the above and you still feel that it is cold inside, we want you to measure your indoor temperature. Place the thermometer one meter above the floor in the middle of the room. Your indoor temperature must be at least 20 degrees. If the temperature is lower please feel free to contact us.


  • Don't open the kitchen window when trying to get rid of the smell of cooking. Open a window in an adjacent room instead and keep the door to the kitchen closed

  • During the winter, air your apartment quickly by opening two windows simultaneously and creating a cross-draft, rather than leaving one window open for a long time. 

  • Clean the air vents. The air vents must be wiped clean occasionally by vacuum-cleaning and wipe of the vents. Get into the habit of cleaning all the vents twice a year. Use lukewarm water and a mild detergent

Pets or pests?

There are some animals we invite into our homes, but others turn up as uninvited guests. Pests come in various shapes and sizes, but the most common in Swedish homes are the flour beetle and the carpet beetle. Mild winters and increased travel have unfortunately been good news for rats and bedbugs. One way of keeping pests and vermin away is to thoroughly clean kitchen cupboards, drawers and behind the cooker. Other tips include washing your clothes after travelling abroad and checking through directly imported food you've bought.

If you discover pests in your accommodation, you must inform us immediately. Please do not hesitate – the quicker you report a problem the better. Call Service & Repairs on +4613-10 02 84 or send a message via My Pages.

Find out more about pests here:

Instruction films