Moving

Moving in

Congratulations on your new home! Here's what you need to know about moving in:

Collecting the keys

The keys to your accommodation can be collected from our office after 12 noon on the moving in day or, if that day falls on a weekend, the following working day after 12 noon. Bring your rental agreement and your ID. You are, of course, welcome to collect the keys later if you wish. You can receive one key from the departing tenant, but the other must first be handed in at our office so we can check that all the keys are present. If any keys are missing, we may need to change the lock, which is expensive. If you send someone else to collect your keys, that person has to show authorization from you and a valid ID. A form for authorization can be found to the right on this page. Print it out and fill it in.

Parking permit when moving

When moving in, it can be useful to be able to park by the door or in the courtyard. For this you need a parking permit, which you can collect from our office. This permit does not, however, apply to parking spaces in the area.

Will the accommodation be cleaned?

When you move in, the accommodation should have been thoroughly cleaned by the previous tenant. If this has not been done, or if the cleaning has not been thorough, you must contact us immediately, and we will conduct a cleaning inspection. If we find that the apartment has not been cleaned, we will employ a cleaning firm and charge the previous tenant for all the costs. Remember to contact us on the day that you collect the keys and before you've moved in all your things! If you move in before the moving in day, this means you accept the condition of the accommodation.

Finding your way around

On My Pages, under "Tenant info", you'll find detailed information about your area, including a map, where the laundry room is located and useful telephone numbers.

Moving out

There is a lot to think about when moving out of your accommodation, including change of address, redirecting post, handing over keys and final cleaning. Here is a checklist to help you remember what needs to be done.

Giving notice
The notice period is one calendar month for corridor rooms and two calendar months for apartments. By "calendar month" we mean that the notice period is counted from the last day of the month.

If you have Swedish e-identification, you can give notice to terminate your rental agreement online – quickly and easily. Obtaining e-identification takes just a few minutes, and you can then use it to sign agreements and carry out transactions with various other agencies and companies. E-identification – or BankID as some banks call it – is issued by most of the big banks and by Telia. If you have internet banking, log in to that and download your e-identification from there free of charge. A direct link to your bank can be found on the right-hand side of this page.

If you do not have Swedish e-identification, you can instead give notice by filling in and sending us the relevant form, which can be found in the box to the right. You are naturally also welcome to contact or visit our office to arrange termination of your contract. 

Change of address
Order change of address notification and postal redirection well in advance. Within Sweden, the easiest way to do this is at www.adressandring.se.

Home insurance
You can transfer your home insurance to your new address. If you're moving to another Studentbostäder property, tell us about the home insurance when you give notice and we'll sort it out. Otherwise, contact your insurance company for information about premium changes and how to transfer your policy.

Internet
To make sure nobody else can surf using your internet account, it is important that you deregister it before you move out. Please go to Utsikts kundportal, www.utsikt.se.

Inspection
Once you give notice, we will arrange an inspection of the accommodation sometime in the last two weeks of your tenancy. At this time, we will check the condition of the accommodation and any damage that may have occurred. We can carry out the inspection even if you're not at home, but if you want to be there and the time is not suitable, you must let us know. 

Moving out early
If you want to hand your accommodation over to the next tenant earlier than the actual moving in date, you need to inform us in advance. You can give one of the keys directly to the new tenant but the other one needs to be handed in to us.

Cleaning
When it's time to give your accommodation a final clean, you need to do a thorough job and bear in mind that it can take longer than you might think. If you're not sure what to do, have a look at the checklist in the Moving Out leaflet (you´ll find it to the right) or contact our Customer Service team. The person moving in after you has a right to expect thoroughly cleaned accommodation and it is your responsibility to ensure that this is the case, no matter what it looked like when you moved in. If the incoming tenant is not happy with the cleaning, you may be charged for the services of a cleaning company. 

Finally
You can collect a parking permit from our office that will allow you to park outside the building while you remove your belongings. You must be ready to leave your accommodation by 12 noon on the first weekday after your tenancy ends – see relevant extract from the Swedish Rent Act here. Take a good look around the accommodation before locking the door behind you, and make sure all the windows are closed.​